How to Fix Aptos Not Found Using Courier? 3 Effective Fixes

A user on the Adobe Community forum faced the “Aptos Not Found, Using Courier” error while using Adobe Acrobat Pro 2020. Whenever he tried to export a PDF, it didn’t save as a PDF and only a .log file was created instead. This error shows that the export failed due to a problem with fonts during the process.

This guide will explain what the “Adobe Aptos not found” error means, possible reasons, and ways to solve it. If none of the solutions work, I’ll also introduce you to the best Adobe alternative, UPDF. Using this tool, you can easily create and export PDFs without facing such errors or issues. You can download UPDF via the button below if you need to create PDF quickly.

Part 1. What is Aptos not found, using Courier Error, and Why Does It Appear?

The “Aptos Not Found, Using Courier” error happens when Adobe Acrobat Distiller tries to make a PDF from a file using the Aptos font. The program can’t find the font on your computer. It then switches to Courier that can cause the export to fail. Instead of a PDF, a .log file is created with the error details.

There are several reasons why this error occurs and each has its own solution. Understanding the root causes helps you apply the right solutions and prevents the issue from happening again. I’ve listed the most common reasons for this error below:

• Missing Aptos Font: Microsoft Office applications like Outlook and Word use the Aptos font by default. When this font isn't installed on your computer, Adobe Acrobat Distiller cannot find it and sets it to Courier.
• Corrupted Font Files: In case the Aptos font files are corrupted or incomplete, Distiller cannot use them. This leads to the substitution with Courier and the “Adobe Acrobat Aptos not found” error occurs.
• “Rely on System Fonts Only” Setting Enabled: Sometimes, the "Rely on system fonts only; do not use document fonts" option is checked in Adobe PDF printer settings. Due to this, Distiller ignores fonts embedded in documents that can cause the Aptos font to be unavailable during PDF creation.
• Font Stored in Temporary Folder: Aptos fonts may be stored in temporary folders like “CloudFonts” used by Microsoft. Distiller may not have access to these locations that results in the error.

Part 2. 3 Effective Ways to Fix Acrobat Aptos Not Found?

Now that you’re aware about the meaning and reasons behind the “Adobe Aptos not found” error, you must also know about ways to resolve it. In this section, I’ll walk you through three of the most effective solutions to avoid and solve this error.

Fix 1. Use an Alternative Way to Create a PDF

If you're facing the “Aptos Not Found, Using Courier” error, I recommend using an alternative PDF creator like UPDF. It allows you to quickly create PDFs without encountering such font-related issues and you can easily export them afterward.

Moreover, compared to Adobe Acrobat, UPDF is way more affordable at just $39.99/year for a single license. On the other hand, Acrobat Pro costs $239.88/year per license. Another benefit of choosing UPDF is that it has a user-friendly interface that makes PDF creation easier. In contrast, Adobe Acrobat has recently updated its interface which is difficult to use.

So, download UPDF today and purchase the full version to access all advanced PDF features and tools. Follow the below steps to create and export PDFs using UPDF without “Adobe Aptos not found” error.

Step 1. Launch UPDF and Access Tools

First, download and launch the latest version of UPDF on your device. After reaching its main interface, click on the Tools button to continue.

Step 2.  Create a Blank PDF

In the following Tools screen, choose the Blank option within the Create PDF section to create a new PDF.

Step 3. Customize Page Settings

Now, select your desired Paper Style, Page Size, and other page parameters. Then, click the Apply button to apply the settings.

Step 4. Add Text to PDF

Once you’re in the PDF creation interface, head to the top toolbar and select the Add Text Box icon to add text anywhere on the page. You can also change the text color, font size, and insert images or other elements as required.

Step 5. Export the PDF to your Device

After you’re done with PDF creation, click the Save icon at the top right to export your PDF and store it on your device.

If you’re someone who frequently works with PDFs, UPDF is a much better option than Acrobat. It offers a wide range of features to handle all aspects of PDFs. Here are some of the key features for which UPDF stands out:

1. Annotation & Highlighting: UPDF provides advanced annotation tools and 200+ stickers while Adobe Acrobat has basic highlighting and drawing tools.
2. AI Features: UPDF includes advanced AI tools for chat with image, translating, and mind mapping, unlike Adobe Acrobat.
3. Add Rich Text by Dragging: UPDF lets you drag and drop rich text from sources like the web into your PDF, whereas Adobe Acrobat does not.
4. Flexible Free Trial: UPDF offers a free trial with no time limit, including access to AI features, unlike Adobe’s limited 7-day trial.
5. e-Signature Options in PDFs: UPDF offers online e-signing with a separate purchase and free trial, Adobe Acrobat includes it in one purchase but without a free trial.
6. PDF Conversion Format Support: UPDF supports PDF to CSV, BMP, GIF conversions, while Adobe Acrobat does not.

For more info about UPDF 2.0, read the 9to5Mac’s article on UPDF’s features, or watch this video to learn more.

Fix 2. Install Aptos as a System Font

As discussed earlier, missing or uninstalled Aptos font can lead to Adobe Acrobat Aptos not Found” error. In such a scenario, installing the Aptos font on your system can help fix the error.

By adding Aptos as a system font, Acrobat can recognize and apply it correctly in your PDFs. Take help from the following steps to learn how to fix this error with this method.

Step 1. To begin the task, open the Outlook app on your device and hit the New Mail button.

Step 2. In the email editor, extend the Font drop-down menu and check whether Aptos is available in the list of fonts. If a cloud sign appears next to it, click on the cloud icon to download the font on your system.

Step 3. Moving on, open File Explorer and navigate to C:\Users\<user>\AppData\Local\Microsoft\FontCache\4\CloudFonts\Aptos (Replace <user> with your username). Then, copy all font files (.ttf) from this folder.

Step 4. After copying files, head to C:\Windows\Fonts and paste all font files here. Then, the Aptos font would be shown in the Fonts folder. Now, restart the computer and perform the PDF creation process again.

Fix 3. Update Adobe Acrobat

The Aptos font error sometimes occurs when you use an outdated version of Adobe Acrobat that doesn’t support the Aptos font. In such cases, update the tool to the latest version to ensure you have the latest features, bug fixes, or font compatibility. Follow these steps to fix the “Aptos Not Found, Using Courier” error by updating the tool to its recent version.

Step 1.  After opening the tool on your PC, click on the Menu tab on the top-left corner of the interface. In the drop-down menu, hover over the Help option and then select Check for Updates option.

Step 2. In cases the updates are available, hit the Download and Install button. After that restart the tool to apply the latest updates.

Conclusion

The “Aptos Not Found, Using Courier” error mainly appears due to missing or corrupted Aptos fonts or outdated Acrobat settings. In this guide, we discussed three top ways to fix and avoid this error. For example, you can overcome it by simply installing the font or updating Acrobat to the latest version.

However, among all the fixes, my personal recommendation is to switch to a reliable alternative like UPDF. It not only avoids font-related issues but also ensures a smoother PDF creation and editing than Adobe Acrobat. So, download UPDF today and enjoy hassle-free PDF management.